Use Case
Enhancing Critical Infrastructure Monitoring with WhoMetaOS
Use Case: Enhancing Critical Infrastructure Monitoring with WhoMetaOS
A major energy provider operator faced increasing challenges in safeguarding critical infrastructure due to heightened risks from protests, social media activity, and real-time incidents. Without a centralized solution, the company relied on manual monitoring across multiple data sources, leading to inefficiencies and delays in identifying potential threats.
Key challenges
- Inefficient Monitoring: Lack of a unified platform forced security teams to spend significant time aggregating and analyzing information manually.
- Complexity for Non-Experts: Security personnel without specialized training found it difficult to monitor and interpret relevant data effectively.
- Lack of Predictive Insights: The absence of geospatial intelligence tools limited the ability to anticipate events near critical infrastructure.
- Delayed Responses: Fragmented systems hindered rapid response to emerging incidents, increasing the risk of operational disruptions.
Implementation of WhoMetaOS
To address these challenges, the company implemented WhoMetaOS as the foundation for its Security Operations Center (SOC). The platform was tailored to meet the unique requirements of monitoring critical infrastructure by integrating key features and workflows:
- Comprehensive Monitoring: WhoMetaOS centralized the monitoring of critical data sources, including protests, social media activity, AIS (Automatic Identification System) data for maritime traffic, and flight data.
- Geospatial Intelligence with DomeGuards: Custom DomeGuards were configured around key infrastructure, enabling real-time prediction and tracking of events within defined zones.
- RapidResponse Automation: Automated workflows were developed to notify relevant teams and trigger pre-defined response protocols for emerging threats.
- Ease of Use for All Personnel: User-friendly interfaces and workflows ensured that even personnel without prior experience could monitor information and manage incidents effectively.
Results and Benefits
The implementation of WhoMetaOS transformed the company’s approach to security and incident management:
- Significant Time Savings: By automating data aggregation and analysis, the solution reduced the time spent on research and monitoring by 60%.
- Proactive Event Prediction: DomeGuards provided predictive insights, allowing the team to anticipate events near critical infrastructure and take pre-emptive measures.
- Enhanced Reporting: Automated reports were generated for internal stakeholders, enabling faster and more informed decision-making.
- Streamlined Notifications: Real-time alerts ensured that security teams were immediately informed of critical incidents, reducing response times and enhancing operational resilience.
- Improved Accessibility: Flows and dashboards allowed non-technical personnel to contribute effectively, democratizing the monitoring process.